Although the exact formula behind the badge is secret, if you follow these basic tips your account should have it in no time:
The badge looks at the past seven or so days of trades, so don’t worry too much if you lose it; you can try again next week.
If you’ve been unusually slow recently, or have amassed a queue of people waiting to get a response from you, the system will take action.
When this happens, all your offers will be automatically paused and hidden for 24 hours. You will need to log in and manually resume the offers the next day.
This measure is designed to keep the list of offers fresh; we don’t want any inactive traders floating around on the platform. You’ll be notified by e-mail if this happens to your account.
You can now set your standard hours of contact. No longer do you need to manually pause and resume your offers as you go to sleep to hold onto your lightning-bolt badge.
If someone opens a trade with you and you’re slow to respond, you’ll typically be penalized and your offers will be shown to less people. However, if the delay happens outside of your offer’s standard hours, it won’t negatively affect your account.
Users can still open a trade with you outside of your normal hours, however they’ll be told that you might be slower to respond than usual.
To change your standard hours, edit an offer, scroll down to the bottom, and find the “standard hours” setting. The timezone will default to your local device’s clock’s, however you can choose another timezone if you are travelling.
As more traders begin setting their standard hours, we’ll be tightening the controls on the badge and auto-suspensions.
More feature announcements coming soon. Happy trading!